What are the ingredients in your play-dough?

We make our homemade play-dough in small batches. The ingredients are flour, salt, vegetable oil, cream of tartar, and food coloring. We also add a tiny drop of essential oil in each batch. The essential oils are 100% pure and certified organic from the NOW brand. You can always choose unscented if you want.

How are the sensory fillers dyed? Do they have any fragrance?

We color our sensory fillers (rice, chickpea, pasta, etc.) with non-toxic acrylic paints. We add a tiny drop of 100% pure and certified organic essential oils from the NOW brand. You can always choose unscented if you want.

When will my order be shipped?

Due to the handmade nature of our play-doughs and sensory fillers, our processing times are within 3-7 days. After 3-7 days, you will get your shipping confirmation. Thank you so very much for your support!

Do the play-dough kits or sensory fillers impose a choking hazard?

We prioritize the safety and well-being of our little customers. Our products are designed for children above the age of 3. We strongly recommend that parents or guardians closely supervise children while playing with our products, especially those with small parts, to ensure their safety and prevent any potential choking incidents.

How long will my dough last?

Our play-dough is packaged in air-tight containers, which help to keep the play-dough fresh and free from exposure to air and moisture. We recommend storing the play-dough in a cool, dry room away from direct sunlight and encourage children to play with dry hands. By following our recommended storage guidelines and proper handling practices, our homemade non-toxic play-dough can maintain its excellent quality and remain ready for creative play for three months or more, providing endless entertainment and learning opportunities for young minds.

My dough was left out and is now dry. How can I save it?

No worries! Add few drops of water or oil and knead it until it's soft again.

What's your policy for lost packages?

We are not responsible for any lost packages.If your package is lost, please contact the shipping carrier directly to file a claim.

What's your return and exchange policy?

We do not offer refunds. If you receive a defective item, contact us within 2 days of receiving your items. We will require proof of the defect, such as clear photos or a description of the issue.If you have any concerns or questions about your order, please reach out to us at wherekidsplayshop@gmail.com. We value your satisfaction and will do our best to address any issues.